Frequently Asked Questions
Everything you need to know about our magical apparel and shipping rituals.
How long does it take for my order to ship?
Standard orders typically process within 3-5 business days. Once shipped, domestic delivery usually takes 5-7 business days, while international shipping can take 2-4 weeks depending on your local customs office.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unwashed, and unworn condition. Please note that customers are responsible for return shipping costs unless the item arrived damaged.
How should I care for my Wizard of Barge apparel?
To keep your gear looking fresh, we recommend machine washing cold with like colors and hanging to dry. If you must use a dryer, use a low heat setting to prevent shrinkage and preserve the screen-printed artwork.
Do you ship internationally?
Yes, we ship to most countries worldwide! Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.
How can I track my order?
Once your order has been summoned and dispatched, you will receive an automated email containing your tracking number and a link to follow its journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.